Privacy Policy

Privacy Policy

Effective Date: November 20, 2024

Welcome to max-taxrefunds.com (the “Website”), owned and operated by Prestigious Tax Services LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights under GDPR and other applicable laws.

1. Data Collection

We collect the following types of personal data:

A. Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Address
  • Employment information (e.g., W2 forms)
  • Financial information needed for tax preparation (e.g., income, tax forms, deductions)

B. Information We Collect Automatically
When you visit our Website, we may collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed, time spent, and browsing activity
  • Cookies and similar technologies (see Section 7 for more details)

C. Information from Third Parties
We may receive additional information about you from:

  • Your employer (e.g., if you authorize us to collect your W2 form directly)
  • Public databases or third-party verification services

2. How We Use Your Information

We process your personal data to:

  • Provide tax preparation and filing services.
  • Communicate with you regarding your tax preparation.
  • Ensure compliance with legal and regulatory requirements.
  • Improve our services and Website functionality.
  • Send you service updates or important notices related to your taxes.
  • Respond to inquiries or support requests.

Legal Basis for Processing:

  • Performance of a contract (e.g., preparing your taxes).
  • Compliance with legal obligations (e.g., tax laws, regulatory requirements).
  • Legitimate interests (e.g., improving our services).
  • Your consent for marketing communications (where applicable).

3. Data Sharing

We do not sell your personal data. We may share your information with:

A. Service Providers
Third parties who assist us in delivering services, such as:

  • Secure payment processors
  • Tax filing software providers
  • IT and hosting providers

B. Legal and Regulatory Authorities
To comply with legal obligations, respond to lawful requests, or protect our rights, we may disclose information to:

  • Government agencies, including the IRS.
  • Legal advisors or law enforcement when required.

C. With Your Consent
We may share your data with third parties if you have given explicit consent.

4. Data Storage and Retention

  • Storage Location: Your data is stored securely on servers located in the United States.
  • Retention Period: We retain your information for as long as necessary to fulfill our contractual and legal obligations, including record-keeping requirements under tax laws (e.g., six years).
  • Data Minimization: We only retain data relevant to the purpose of its collection.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular monitoring and updates of our systems to address vulnerabilities.
  • Access controls to limit data access to authorized personnel only.
  • Data anonymization or pseudonymization where applicable.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

A. Right to Access
You can request access to the personal data we hold about you.

B. Right to Rectification
You can ask us to correct inaccuracies in your data.

C. Right to Erasure
You can request the deletion of your personal data, subject to legal or contractual obligations.

D. Right to Restrict Processing
You can request limited use of your data in certain circumstances.

E. Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.

F. Right to Object
You can object to processing based on legitimate interests or direct marketing.

G. Right to Withdraw Consent
You can withdraw consent for data processing where consent was the legal basis.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies may collect information such as:

  • Browser type
  • Device type
  • Pages visited

Types of Cookies We Use:

  • Essential Cookies: Necessary for basic Website functionality.
  • Analytics Cookies: To understand Website usage and improve performance.

You can manage your cookie preferences through your browser settings.

8. Marketing Communications

With your consent, we may send you marketing emails about our services. You can opt-out at any time by:

9. Third-Party Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us:

Thank you for trusting Prestigious Tax Services LLC with your tax preparation needs.